Check this Genshin Impact Server Maintenance Guide. Find out the latest maintenance schedule, time, network errors for PC, PS4 & Mobile, server maintenance, & error codes!
Table of Contents
No Upcoming Schedule After 1.3 Update
After the 1.3 Update, there are no schedule maintenances revealed yet for Genshin Impact. The next one could possibly be in the next 1.3 related updated that introduces more characters or events.Check Out The 1.3 Update Here
Network Errors & How To Fix
Jade Chamber Error
Users have reported that the game may freeze upon entering the location "Jade Chamber".
Restart The Game To Fix
Mihoyo said that they already fixed this issue. If freezing at the said location occur, restart the game to apply the fix.
Lower Graphics Quality Issue
Some players experiences lower quality graphics. They can view jagged edges and has a non-smooth gameplay.
Change The Settings To Fix
One of the way to fix this is to change the graphic setting at Paimon's Menu.
Check Internet Connection
Network error can steam from faulty internet connection. Try checking your internet connection and see if it's stable.
Restart The Game
Restarting the game can also fix network error and any problems with the Ping. Although this is not a guaranteed fix, it's a troubleshoot step everyone should do before filing a report.
Things To Do During Maintenance
Unable To Access The Game
During Maintenance, players will not be able to access Genshin Impact or any of their accounts. The login screens will show a popup that says it's currently under maintenance.
Check Out Different Characters To Wish For
You can check out information about the characters you do not have and their usage.Check Out Character Tier List Here!
Error Code & Meaning List
|-1||Connection Error / Signal Error|
|1||Connection Error / Signal Error|
|21||Entered a Completed Quest|
|401||Failed Log-In / Connection Error|
|404||Page does not exist|
|819||Connection Error (Regulation Error)|
|2201||Connection Error (Maxed Out Data)|
|1000||Connection Error (Wifi / 4G Connection)|