Genshin Impact
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Server Maintenance - Network Error & Time Schedule
Server Maintenance - Network Error & Time Schedule | Genshin Impact - GameWith

Genshin Impact
Server Maintenance - Network Error & Time Schedule

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Check this Genshin Impact Server Maintenance Guide. Find out the latest maintenance schedule, time, network errors for PC, PS4 & Mobile, server maintenance, & error codes!

Table of Contents

Latest News & Updates Here!

Maintenance Schedule

No Upcoming Schedule After 1.3 Update

After the 1.3 Update, there are no schedule maintenances revealed yet for Genshin Impact. The next one could possibly be in the next 1.3 related updated that introduces more characters or events.

Check Out The 1.3 Update Here

Network Errors & How To Fix

Jade Chamber Error

Users have reported that the game may freeze upon entering the location "Jade Chamber".

Restart The Game To Fix

Mihoyo said that they already fixed this issue. If freezing at the said location occur, restart the game to apply the fix.

Lower Graphics Quality Issue

Some players experiences lower quality graphics. They can view jagged edges and has a non-smooth gameplay.

Change The Settings To Fix

One of the way to fix this is to change the graphic setting at Paimon's Menu.

Network Error

Check Internet Connection

Network error can steam from faulty internet connection. Try checking your internet connection and see if it's stable.

Restart The Game

Restarting the game can also fix network error and any problems with the Ping. Although this is not a guaranteed fix, it's a troubleshoot step everyone should do before filing a report.

Things To Do During Maintenance

Unable To Access The Game

During Maintenance, players will not be able to access Genshin Impact or any of their accounts. The login screens will show a popup that says it's currently under maintenance.

Check Out Different Characters To Wish For

You can check out information about the characters you do not have and their usage.

Check Out Character Tier List Here!

Error Code & Meaning List

Code Meaning
0 Server Error
-1 Connection Error / Signal Error
1 Connection Error / Signal Error
4 Bug Error
21 Entered a Completed Quest
25 Connection Error
401 Failed Log-In / Connection Error
404 Page does not exist
500 Unexpected Reason
501/502 Connection Error
819 Connection Error (Regulation Error)
2201 Connection Error (Maxed Out Data)
1000 Connection Error (Wifi / 4G Connection)

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