Error Code: -9023 is a error/bug that happens when logging in Genshin Impact. This guide includes what is Error Code: -9023 & how to fix it for PC, Android, & PS4!!!Check Out The Latest News & Updates
What Is Error Code: -9023?
Prevents Launching / Logging In To Genshin
Error Code: -9023 occurs at the launching screen of Genshin Impact. This error prevents players from logging in or from playing the game itself.
No Known Reason Behind The Error
So far, the reason behind the error is unknown. Players can find themselves with the error for launching the game like they usually do. This negates any preventive measures against the error.
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Only Happens To PC So Far
The error seems to only happen to PC players upon launching the game. PS4 and mobile platforms seem to be exempted from this error.
How To Fix Error Code: -9023 (PC, PS4, Mobile)
Relaunch Genshin Impact
The first thing you can do is to relaunch Genshin Impact. Close all instances of the game and its launcher. Best to also close the programs from your Task Manager before launching it again.
Restart Your PC
If relaunching the game does not work, try restarting your whole PC. Most often than not, this should fix the error and you would be able to launch and play the game again.
Change IP Address/Clear DNS Resolver Cache
The last thing you could do if the error still persists is to change your IP address and clear your DNS Resolver Cache in the process. Do this by opening your command prompt and typing the following:
- ipconfig /release
- ipconfig /renew
- ipconfic /flushdns