Error Code 31-4302 is an error/bug that occurs when you login Genshin Impact. Guide includes what is Error Code 31-4302, solutions, how to fix for PC, Mobile, IOS, and Android.Check Out The Latest News & Updates
What Is Error Code 31-4302
Prevents Logging In To Genshin Impact
This error appears on the Genshin Impact login screen. Players are unable to log in or play the game as a result of this error.
Occurs When You Manually Update Genshin
This is usually encountered by people who updated the game without using the Genshin Impact Launcher. There might be files that weren't downloaded or it might also be because of additional unnecessary files.
Launcher Update Deletes Previous Files
Genshin will delete its files from the previous update once it begins updating from the launcher. However, manually downloading does not delete those unnecessary files which can cause the game to malfunction.
How To Fix Error Code 31-4302
These fixes were based on how other players in the Genshin community were able to solve the error.
Launch Genshin Impact From Game Folder
|Directory Path||C:\Program Files\Genshin Impact\Genshin Impact Game|
Genshin Impact can be launched directly from the game folder. To start the game, go to the Genshin Impact folder and double-click "GenshinImpact.exe."
Try Deleting blob_storage
If the above fix doesn't work, you can try deleting the "blob_storage" folder which can also be found in the Genshin Impact folder.
Restart Your Computer
Restarting your computer may also help because it clears out any open applications and processes that may have been interfering with the program of Genshin Impact.
Fix For Using Update Package
|1||Extract the Update Package that You Downloaded (usually named something like game_1.6.1_2.0.0_diff_GLrkVi02eEIJHmoZ.zip)|
|2||Open the file named deletefiles.txt that was extracted as well.|
|3||Delete the files mentioned in it from the Genshin Impact Game folder or it's subfolder (as mentioned in the text file).|
|4||Open the game and check if the error is fixed.|
|5||Do "File Integrity Check" from the Launcher or from inside the Game.|
Reinstall the Game
If the above solutions still doesn't work, it might be best to reinstall the game to have it remove files in the game folder that may have been affecting Genshin Impact.
Fix For Mobile Platforms
Try closing the Genshin Impact app from the application manager and open it again to restart it. If it doesn't work you might want to reinstall the app because some files may have been removed or changed.