How to fix login issues in NTE (Neverness to Everness). See common login issues, what to do if you cannot log into the game, network connection errors, and more troubleshooting tips.
Table of Contents
See Device Compatibility
Check the System Requirements
First, check if your device meets the minimum system requirements to play NTE. You can find the official requirements on the store page for each platform.
System Requirements by Platform
| Item | Minimum Requirements | Recommended Requirements |
|---|---|---|
| OS | Windows 10 64-bit or later | Windows 10 64-bit or later |
| CPU | 10th Gen Intel Core i7-10700 | 12th Gen Intel Core i7-12700 or higher |
| Memory | 16GB or more | 32GB or more |
| GPU | Equivalent to NVIDIA GeForce GTX 1660 AMD Radeon RX 5600 | Equivalent to NVIDIA GeForce RTX 3060 AMD Radeon RX 6700 or higher |
| Storage | 60GB or more (+60GB required during decompression) | 60GB or more (+60GB required during decompression) |
| Item | Minimum Requirements | Recommended Requirements |
|---|---|---|
| System | iOS 15 or later | iOS 17 or later |
| Device | iPhone 12 Pro Max or later | iPhone 14 Pro or later |
| Memory | 6GB or more | 6GB or more |
| Storage | 20GB or more | 20GB or more |
| Item | Minimum Requirements | Recommended Requirements |
|---|---|---|
| System | Android 10 or higher | Android 10 or higher |
| CPU | Equivalent to Snapdragon 855 MediaTek Dimensity 8000 Kirin 990 | Snapdragon 8 Gen2 Snapdragon 8 Gen3 MediaTek Dimensity 9200 Kirin 9000S or higher |
| Memory | 6GB or more | 6GB or more |
| Storage | 20GB or more | 20GB or more |
| Item | Minimum Requirements | Recommended Requirements |
|---|---|---|
| Storage | Approx. 60GB or more | Approx. 60GB or more |
Check Network and System Updates
Check Your Network
Login or launch issues can occur due to problems with your internet connection. Try restarting your router and ensure your device is properly connected to the network.
Update Your OS
The game may not launch if your device is running an outdated OS. Make sure your operating system is updated to the latest version.
Check Your GPU Driver Version
An outdated GPU driver can cause login or launch issues. Updating it to the latest version often resolves these problems.
Best Graphics Settings to Fix Lag and CrashesTry Launcher Troubleshooting Tools
Repair the Game
Open the launcher and click the gear icon (Settings) in the top-right corner. Select the Game Repair option to check for and fix corrupted files.
Get and Submit Logs
If the solutions above don't work, submit the game or launcher logs to the support team for further assistance.
NTE Related Articles
Recommended Articles
| Best Character | Best Team | Best A-Rank |
| Reroll Tier | How to Reroll? | Leveling Guide |
| Story Walkthrough | Anomaly Commissions | Hethereau Hobbies |
| Battle Tips | Map Guide | Redeem Codes |
Beginner Early Game Guide
Daily Things to Do
Costumes and Skins Guide
Hunter Level Guide
Oracle Stones
Property Guide
How to Get Chiz for Free
Free S-Rank Arcs
Best In-Game Purchases
Cartridge & Module Guide
How to Min-Max Consoles
Bonds Guide
Camera Guide
