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Bug Report System And Customer Support
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Bug Report System And Customer Support

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Learn how to report bugs & other issues using the report system via Customer Support in Pokemon Unite (Pokemon MOBA). See how to contact customer support to report problems & abuse

Table of Contents

Report System & Customer Support

Assist Players For In-Game Related Issues

Customer Support is a way for the Pokemon Unite team to assist trainers who are having issues in the game. This is particularly suited to those who aren't able to find the solution in the FAQs and it acts as a window for suggestions to improve the game.

Helps Players Who Experienced Bug & Purchase Issues

As an online MOBA game that regularly gets updated, players may tend to encounter bug issues and errors with their purchases in-game. Customer Service provides support to the players who experience these kinds of problems to hopefully resolve the issue.

How To Report A Bug

Customer Support Via In-Game

Customer Support Via In-Game

Players can report any in-game related issues by selecting the Trainer Icon for the Menu (ZL for Switch) → Settings → Customer Support (- button for Switch) to be redirected to the FAQs Page.

FAQs With Possible Solutions Appears

Players will be redirected to the FAQs section with the list of the possible solutions for the in-game queries players always asks. They can choose the fitting category for possible fixes. Players can also select the Submit A Request button below if the issue persists.

QR Code For Switch Players To Be Redirected

QR Code

Although Switch players cannot access Customer Support on their device, a QR code will be shown once they selected the (-) button. Players can scan this using their mobile device that has QR Code Scanner.

Customer Support Via The Official Website

Contact Them Through The Official Website

You may contact Customer Support if you encounter a bug in the game by accessing their Official Website → Customer Support → Contact Us, or by clicking the link below.

Contact Customer Support Here

Other In-Game Related Issues Can be Reported

Game Related Issues

Aside from bug reports, inquiries related to the game, suggestions, and any issues with your in-game purchases can also be reported through Customer Support. Providing detailed information and screenshots/videos may help them in resolving your issues in-game.

How To Report A Player

Report Them After The Match

You Can Report Players After The Match

You can report a trainer who has abandoned the team, showing any signs of in-game abuse or idling after the match as soon as possible. Please note that the game's Customer Support does not accept reports of bad behavior in-game. You can check out the link below on how to report trainers!

How To Report A Player

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