This article introduces how to handle "forgotten passwords" in Roblox. It summarizes the solutions for when you've forgotten your password and can no longer log in to Roblox.
Table of Contents
What to do if you forget your password?
Reset password via email
If you forget your Roblox password, you can reset it using your registered email address. At the bottom of the Roblox login screen, there is a text 'Forgot Password or Username?' Tap it to go to the reset screen.
See steps to reset via email here
Reset password using a phone number
You can also reset your Roblox password using a phone number. Enter a usable phone number and follow the steps to change your password.
See steps to reset using a phone number here
Steps to reset your password via email
Go to the reset screen from the login screen
To change a forgotten password, you need to go to the dedicated reset screen. Tap 'Forgot Password or Username?' at the bottom of the Roblox login screen.
Password change page here (External Link)
Enter your email address
Once you are on the password reset screen, enter the email address you registered when creating your account. Be careful, as if the email address is incorrect, you will not be able to reset your password.
Open the email from Roblox
After entering your email address, you will receive an email from Roblox for password reset. Check your email folder, tap 'Reset Password,' and proceed to the reset screen.
If you don't receive the email, check your spam folder
If you do not receive the password reset email from Roblox, check your spam folder. Also, review your reception settings and ensure you can receive emails from 'roblox.com'.
Check if the registered email address is correct
If it's not in your spam folder either, check if the email address registered in your account settings and the one you entered for password reset are correct. Re-entering the email address registered with Roblox might allow you to receive the email.
Enter the new password to complete
Once on the password reset screen, enter your new password. It's recommended to make a note of it so you don't forget.
Password setting conditions
| Condition | Details |
| No uppercase letters | - Set password with lowercase letters or numbers (alphanumeric) |
| 8 characters or more | - Minimum 8 characters required - Password cannot be the same as username |
Steps to change your password using a phone number
Tap the bottom of the reset screen
If you want to reset your password using a phone number instead of an email address, tap 'Use phone number to reset password' at the bottom of the screen.
Enter your phone number
Set the region to 'Japan' and enter a usable phone number. Once entered, tap 'Continue' below the phone number field.
Enter the verification code
After entering your phone number, a 6-digit verification code will be sent to that number. Entering the verification code will allow you to proceed to the password entry screen.
Reset the password
Once verification is complete, you can reset your password. Create and enter a password you won't forget, then tap 'Submit' to complete the password change.
Password setting conditions
| Condition | Details |
| No uppercase letters | - Set password with lowercase letters or numbers (alphanumeric) |
| 8 characters or more | - Minimum 8 characters required - Password cannot be the same as username |
How to prevent forgetting your password?
Set up a passkey
If you register a passkey, you can log in to Roblox using fingerprint authentication. This eliminates the need to enter a password at login, so you don't have to worry about being unable to log in if you forget your password. You can set up a passkey from Roblox 'Settings > Account Info > Login Methods'.
Register your email
To reset your password, you need to have registered an email address or phone number with Roblox beforehand. By registering your email address, you can avoid having to create a new account if you happen to forget your password.
Make a note of it
Once you've registered your password, make a note of it so you don't forget. Be careful where you store your password, such as in a smartphone notepad or a sheet that only you can view, to prevent others from seeing it.
